Type 2 Diabetes in Older Adults: The Complete Updated Guide (ADA 2026)
June 30, 2026Bianca Sánchez, B.A.
Customer Service & Sales Coordinator at Serena
Love and Medical Excellence Know No Borders: The Story of L and D at Serena
Growing older with dignity, comfort, and in an environment that nurtures not only physical health but also emotional well-being is one of life’s greatest hopes. When health begins to decline or the challenges of aging become too difficult to face alone, choosing an assisted living community can feel overwhelming for families.
L and D arrived at Serena during a time when their health required immediate attention. Their loved ones in the United States searched carefully for a place that would break the stereotype of a traditional nursing home and instead provide a warm, vibrant, secure community with comprehensive medical support.
From the moment they arrived, Serena’s multidisciplinary team conducted a comprehensive assessment that went beyond reviewing medical records. We took the time to understand their daily routines, personal preferences, life stories, and physical and cognitive abilities. Recognizing that every older adult has unique needs allowed us to create personalized care plans for both L and D.
A Difficult Challenge: Compassionate Care During a Medical Emergency
After settling comfortably into their new home and enjoying life together, L began experiencing serious health complications related to pre-existing medical conditions.
Serena’s nursing team responded immediately, providing attentive care while closely monitoring his condition. When it became clear that specialized treatment was necessary, we arranged for his transfer to the hospital, always placing his safety and well-being first.
Through Serena’s strategic partnership with Dr. Clemente Zúñiga and New City Hospital—one of Tijuana’s most advanced and modern medical centers—L received immediate, high-quality medical attention.
Because his family lived in the northern United States, they were unable to travel on such short notice. Even so, L was never alone. Serena’s nurses remained by his side throughout his hospital stay, offering compassionate care, emotional support, and the reassuring presence his family wished they could provide.
International Coordination and Financial Peace of Mind
Throughout L’s six-week hospitalization, he required specialized testing, medical supplies, and major surgery.
Fortunately, all medical expenses were fully covered by his U.S. health insurance, as New City Hospital accepts many American insurance plans. This significantly simplified what could have been an overwhelming process for the family.
The quality of care was so exceptional that one of L’s close relatives—a physician practicing in the United States—shared a deeply moving reflection: had this same medical emergency occurred in the U.S., L might not have survived because of longer wait times and the complexity of navigating the healthcare system.
The family expressed profound gratitude to Serena’s healthcare team. They thanked the nurses for their unwavering compassion throughout L’s hospitalization and the physicians for their prompt response, clinical expertise, and accurate treatment.
Back to Happiness and Life Together
Today, L’s story has the happiest possible ending.
He has made a full recovery from surgery and has returned to Serena, where he continues sharing his life and home with his beloved wife, D.
Today, L enjoys walks with friends, explores the local cuisine, participates in community activities, and lives a peaceful, fulfilling life. His journey is a powerful reminder that with exceptional medical care, trusted hospital partnerships, and compassionate support, it is possible to overcome life’s greatest health challenges and continue embracing every day.
Discover the Serena Difference
Learn how Serena combines expert medical care with compassionate support so your loved one can enjoy safety, comfort, and dignity every day.