Susan C.
I would like to thank the staff at Serena Center for their excellent care of my 94 year old mother.
In October of 2015, it became apparent that my mother’s Alzheimer’s had progressed to a point that she could no longer live alone. I searched for a facility that would be the right “fit” for her. Unfortunately, all of the places I investigated in the San Diego area were triple what she could afford. There was no way I could care for her myself since I have to keep working. I’m an only child and there was no one else to help her.
A social worker suggested looking in Mexico. We were given 3 locations, Tijuana, Rosarito and Ensenada. Ensenada was too far away and the place in Tijuana was very “institutional” feeling. Serena in Rosarito seemed very warm and welcoming. It gives you the feeling of living in a big house. The caregivers and nurses speak English and are very patient and caring to the patients. This is challenging work but they never seem rushed or irritated.
My mother is always clean and well cared for and enjoys her private room. She was able to bring some furniture and personal belongings with her.
I am happy with all of the staff. Mom says the cook prepares great meals, the nurses keep me informed of her status, the caregivers are attentive, the housekeeper keeps the place spotless, the beautiful grounds are well kept by the gardener and the office staff are readily available. Best of all, this wonderful care is affordable, costing about half of what it does across the border. My mother’s last years will be spent comfortably and I will rest easy, knowing she is well cared for.
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