SerenaTLC

Because their wellbeing is most important, the TLC or Tender Loving Call, is a daily lookout call to make sure your loved one is doing well.

Share with a Serena advisor the needs of your loved one.
We schedule a call every day at the same time.
We’ll talk with your loved one and verify their wellbeing.
If they don’t respond, we will call the emergency contact.
In case no one responds, we will go to his or her home and investigate his or her situation.
Upon contracting the TLC servicer, you may provide an access code or copies of keys if you desire, we always maintain a confidential and secure management of information.

If you want more information, make an appointment, we are here to help..