– Serena CareTaking care of you
Welcome to Serena
Day by day, our team of Loving Hands takes care of our older adults and their families, with personalized and holistic assistance services so they can enjoy their life with wellbeing and independence.
Our Care System is the basis of our care, it is what moves us and enables us to positively transform the lives of your loved ones
Our team of bilingual and certified collaborators includes caregivers, nurses, medical staff, directors, administrators and support staff that day by day embody the promise of Serena Takes Care of You.
We act with honesty and transparency in everything we do, delivering our promises, treating all of our colleagues, clients and families with warmth and respect.
Service and Thoughtfulness
We guide and accompany our older adults and their families to make the most convenient decisions that will contribute to their health and wellbeing, through personalized assistance programs.
Understanding the importance of an efficient response, we strive to communicate in an assertive manner enabling a warm and effective dialogue with our older adults and their families; building trust, generating positive results and giving them piece of mind.
Our digital platform, Serena Guardian, enables us to keep a tight control on the medical history and daily lives of our residents at Serena Center and Serena Living customers. Our systems make our team members more efficient and precise, reducing risks and keeping our residents safe.
"- J. Fulginiti , Client
In a serious medical emergency, Serena was there every step of the way…they surpassed my all of my expectations, their service is one of those you shouldn’t be without! They helped us in a crisis that could have ended in a tragedy without their support"
"- Adriana V. Tecate , Client
I’m very satisfied and happy with the attention they provide my mother, not only the assistance, but the warmth. She has improved a lot, and I couldn’t have done it at home."
"- L. Roeper , Client
I had a hip fractured, thank you for coordinating the emergency transport to my Hospital in San Diego, thank you again for convincing me do the right thing"
"- Sandra Guerrero , Client
I would recommend their services, they are excellent. Specially Carlos, Juanita, Mireya, Marisa, Veronica and the Staff in general. We’re very grateful with everyone."
"- Yolanda Gonzalez , Client
Thanks, thanks, thanks, Serena for those extra 5 years of life you gave my dad, Paquito. I will never forget you and may life reward you for all the love and care you had for my dad."